Do I need to be home during the cleaning?
No. Most clients give us a door code or key. Every cleaner is background checked, badged and insured, and you get a text when the team arrives and leaves.
Do you bring your own supplies and equipment?
Yes — everything is included, and all products are eco-friendly and safe around children and pets. If you prefer we use your products, just tell us when booking.
What if I'm not satisfied with the result?
Tell us within 24 hours and we re-clean the area free of charge. That's our 100% satisfaction guarantee, and it applies to every visit.
Are your cleaners insured and bonded?
Fully insured and bonded. Certificates are available on request, and your home is covered for the entire visit.
How is the price calculated?
By the size of your home and the type of cleaning, not by the hour. You approve a flat quote before we start, so the price never changes on the day.
Can I book a same-day appointment?
Often yes. Same-day slots open every morning — call us and we'll tell you what's available in your area today.
How do I reschedule or cancel?
Reschedule online or by text up to 24 hours before your visit at no cost. Life happens — we don't charge for the first late change.
Will I get the same cleaners each time?
Yes, for recurring plans we assign a dedicated team so they learn your home and preferences.
Do you clean apartments and offices too?
We do — apartments, offices, Airbnb turnovers and post-construction cleanups, all with the same team standards.
What areas do you serve?
The full metro area and surrounding suburbs. Enter your ZIP code when requesting a quote and we'll confirm availability instantly.